Frequently Asked Questions
Everything you need to know about shopping at Darts Online
How do I choose the right dart weight?
Weight is a personal preference, but most beginners start with 22g to 24g steel tip darts. Heavier darts generally fly straighter, while lighter darts allow for more control over your arc. We recommend trying a few different weights to find your perfect match.
What is the difference between Steel Tip and Soft Tip darts?
Steel Tip darts are designed for traditional bristle dartboards, usually made of sisal. Soft Tip darts have plastic tips and are used on electronic dartboards. Always ensure you are using the correct tip for your board type to avoid damage.
How long does shipping take and what are the costs?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Orders over $75 qualify for free standard shipping. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I return my darts if I don't like the grip?
Yes, we offer a 30-day return policy. Darts must be returned in their original packaging and in 'as-new' condition. Please note that custom-engraved items or used flights/shafts cannot be returned for a refund.
Do you offer bulk discounts for dart clubs or pubs?
Absolutely. We provide special pricing for dart leagues, clubs, and commercial venues. Please contact our sales team directly through our 'Bulk Orders' page for a personalized quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.